SHIPPING & DELIVERY

U.S. Orders

FREE SHIPPING ON ALL U.S. ORDERS $65+ USD.

Canada Orders:

FREE CANADA SHIPPING: $350+ USD

NEW!! Combine Orders & Ship Together: FREE
[This option is for our regular customers who make multiple purchases a month and want to avoid paying shipping fee on every order under $350 USD. We will combine all of your pending orders and ship them together once the order value combined for all pending orders is above $350 USD].

USPS (15-25 Business Days): $11.99 USD
DHL (1-2 Business Days): $19.99 USD 

International Orders:

FREE INTERNATIONAL SHIPPING: $350+ USD

NEW!! Combine Orders & Ship Together: FREE
[This option is for our regular customers who make multiple purchases a month and want to avoid paying shipping fee on every order under $350 USD. We will combine all of your pending orders and ship them together once the order value combined for all pending orders is above $350 USD].

DHL (2-5 Business Days): Shipping rate will be calculated at checkout. 

Orders with Free & USPS Shipping process within 3-5 business days. If you need it by a certain date, please select the expedited options at checkout.

Orders placed with expedited shipping must be received by 2pm CST in order to ship within 1 business day. If received later, they will ship within 2 business days. 

International Orders ship within 5-7 business days.

These processing times apply to in-stock items only. They do not apply to Pre Order items. During sales or promotions, we may experience delays with processing and shipping, due to the increase of order volume.

We may experience weather related delays. Such delays are not calculated in the shipping timeframes provided at checkout.

Each order receives a tracking number automatically as soon as the label is printed.

Check your email to get updates about your order.

If you have created an account with us, please login to get details about your orders.

All applicable custom fees, taxes and duties are the responsibility of the customer. It is at the sole discretion of custom agents to release your package.

Please also note that in some occasions, customs agents may delay the delivery of some packages.

By Egreis is not responsible for lost or stolen packages. We will be sure to assist you with the carrier used to ship it, but once an order shows delivered, we cannot assume responsibility for packages that are lost and/or stolen.

It’s important to provide detailed and comprehensive shipping information when placing your order. By Egreis is not responsible for undelivered packages based on misinformation of shipping addresses filled out by the customer upon checkout.